He said I could come back in a couple of days & the general manager would be there & talk to him. I said I know but if this is the case you've lost all of my business. He said, "Im sorry but i don't make the rules". He asked if I had my receipt, It was in my glove box but as we all know the ink fades from these receipts very quickly & it was just a white slip of paper. They pulled my name up on the computer & showed me & sure enough there was no record of me purchasing my alternator there. I responded by asking him, "So this means there is no such thing as a lifetime warranty at Advance Auto Parts". I was told that every 4 or 5 years they wipe the computers clean so they have no record of it so I could not get it replaced. I took it to the Advance which I purchased it from & asked if they had a replacement. My lifetime warranty alternator stopped charging. My experience with ADVANCE AUTO PARTS Sumiton Alabama.Ī few years ago I purchased a lifetime warranty gold band alternator for my pickup. I recommend that people find another auto parts store to deal with. It was very obvious that my battery was not very old. Most reciepts today are thermal and don't last very long before they fade out. First of all they are the only retailers of this particular battery in the entire county. Then they preceeded to tell me that they just changed their return policy on batteries 2 months ago and no longer take batteries back without a original reciept of purchase. I came back and they tested my battery again. They gave me a loner battery for the time being. They said before they can replace it they need me to leave it with them for 2hrs so they can charge it and retest it. They happily came out and tested it, and told me the computer said it had a bad cell. I took it to them today because it was dead.
#Autocraft battery warranty free
This comes with a 3yr free replacement warranty. I purchased a Autocraft Titanium battery from them a year ago.
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